National Operations Officer Vacancy-Job Ref: WJTDUNICEF/1201/202683

UNICEF

National Operations Officer Vacancy-Job Ref: WJTDUNICEF/1201/202683

N’Djamena (Chad)

Job Description

UNICEF Chad is implementing the 2017-2050 Country Cooperation Programme, which aims to promote the realization of children’s rights in Chad while reducing disparities and inequalities. The UNICEF Country Office is entering its fifth year of implementing the 2017-2050 Country Cooperation Programme and its commitments under the 2017-2050 UNDAF with the Government of Chad.

The Country Programme is structured around five program components: (a) child health and nutrition; (b) quality inclusive education; (c) child protection; (d) social inclusion; and (e) program effectiveness. In the area of ​​child health and nutrition, the Country Cooperation Programme prioritizes scaling up community-based healthcare and improving equitable immunization coverage through the “Reaching Every District” approach and ensuring an uninterrupted supply of quality vaccines. as well as supporting national commitments to the universal health coverage strategy; as well as a strengthened focus on the prevention and reduction of chronic malnutrition and the intensification of the management of acute malnutrition; as well as decentralized interventions to prevent mother-to-child transmission in priority health districts, promoting integration with maternal, newborn and child health services and pediatric care.

Context

This UN Volunteer mission is an integral part of UNICEF’s core mission to promote and protect the rights of every child, everywhere, in all aspects of the organization’s work—including programming, advocacy, and operations. At the heart of this mission is UNICEF’s equity strategy, which prioritizes the most disadvantaged and excluded children and families. This strategy translates UNICEF’s commitment to children’s rights into concrete actions.

For UNICEF, equity means ensuring that every child has the opportunity to survive, thrive, and reach their full potential, free from discrimination, bias, or favoritism. Whenever a child faces inequality—whether social, political, economic, civic, or cultural—their rights are violated. The evidence is mounting that investing in the health, education, and protection of a country’s most vulnerable citizens, and tackling inequality, not only empowers all children to reach their full potential but also fosters sustainable growth and stability for all nations.

This is why UNICEF’s focus on equity is so crucial. It accelerates progress toward realizing the human rights of all children, as enshrined in the Convention on the Rights of the Child, and contributes to the equitable development of nations. In response to the large influx of Sudanese refugees into eastern Chad, UNICEF has strengthened its operational presence by opening a forward operating office in Farchana.

This office plays a vital role in supporting the multi-sectoral humanitarian response in the provinces of Ouaddaï, Sila, Wadi Fira, and Ennedi East. It also coordinates cross-border operations in collaboration with the UNICEF Sudan team based in Farchana. The UN Volunteer Operations Officer will report to the Emergency Coordinator based in Farchana and will oversee the administrative, procurement, and logistical operations of the Farchana field office.

They will ensure the efficiency, performance, and delivery of results in accordance with UNICEF’s Core Commitments for Children in Emergencies (CCCs) and national and international humanitarian standards. The incumbent will ensure full compliance of operations with UNICEF rules and procedures, promote the efficient use of financial and material resources, and contribute to maintaining a safe and functional working environment for staff and visitors.

This position plays a key role in ensuring the smooth operation of the office and field site, supporting the continuity of field operations, and facilitating logistical and administrative support for humanitarian and cross-border interventions implemented jointly with UNICEF Sudan.

Task Description

Under the direct supervision of the Emergency Coordinator, the UN Youth National Volunteer will ensure the effective management of the administration, logistics, and compound of the UNICEF field office in Farchana, in order to support humanitarian operations, guarantee business continuity, and ensure the safety and well-being of staff. Administrative Management: • Manage the Farchana field office in accordance with best administrative practices. • Supervise the maintenance of the premises and minor repairs. • Manage fuel, office supplies, and inventory.

• Maintain administrative files, archives, and staff records. • Maintain an up-to-date fixed asset register and supervise their maintenance and disposal. • Supervise vehicle movements and the organization of field missions. • Ensure the availability and proper use of security equipment and organize training. • Prepare terms of reference (ToR) for administrative service contracts and monitor their implementation. • Supervise drivers and ensure fair shift rotation. • Perform any other assigned administrative tasks. Logistics and Supply Management • Conduct local market research and identify competitive suppliers. • Prepare Terms of Reference, collect quotes, track deliveries, and process invoices.

• Manage the warehouse according to the FEFO (First Expired, First Out) principle. • Monitor stock levels, update records, and report discrepancies. • Inspect the quality of supplies and recommend corrective actions. • Implement supplier management and evaluation practices. • Inform stakeholders of the procurement status. • Prepare purchase orders and contracts for approval. Financial Management • Manage petty cash and local expenses in accordance with UNICEF procedures. • Prepare and submit periodic financial reports. • Verify the accuracy of supporting documentation before payment. • Contribute to updating financial data in VISION/SAP. Compound Management • Manage the compound (offices, guesthouse, warehouses).

• Ensure the continuity of essential services (water, electricity, fuel, security). • Supervise the maintenance and security of infrastructure. • Maintain an accurate inventory in accordance with UNICEF audit standards. Support for Cross-Border Humanitarian Operations • Facilitate the deployment of UNICEF Sudan teams based in Farchana. • Provide administrative and logistical support for cross-border operations. • Support the movement of supplies with the approval of the UNICEF Chad Emergency Coordinator.

Competencies and values

Core Values: Compassion, Respect, Integrity, Trust, Accountability, and Sustainability. Functional Competencies: • Ability to identify problems, conduct rigorous analyses, and formulate relevant conclusions and recommendations; • Strong research, planning, and organizational skills; • Ability to demonstrate empathy towards managers, supervisors, and colleagues while advocating for the consistent and equitable application of the Organization’s rules and procedures; • Ability to communicate effectively in a diverse environment by adapting language and tone;

• Ability to network and develop good working relationships with operations teams, programs, and implementing partners; • Good knowledge of information technology systems and tools. Behavioral Competencies: • Professionalism: demonstrated understanding of operations relevant to UNICEF; technical skills or transferable knowledge of UNICEF procedures and rules; discretion, political sensitivity, diplomacy, and tact; sound judgment; ability to coordinate with diverse stakeholders, including at senior levels; autonomy, personal initiative, and a sense of responsibility. • Ability to manage information objectively, accurately, and confidentially; client focus and responsiveness;

• Integrity: respect for and promotion of the values ​​and ethical standards of the United Nations and UNICEF; resistance to undue pressure; defense of decisions made in the interest of the Organization; prompt response to unprofessional or unethical behavior; non-abuse of power or authority; • Teamwork and respect for diversity: ability to work effectively across organizational boundaries; excellent interpersonal skills; ability to build effective partnerships in a multicultural, multiethnic, and mixed environment; sensitivity and adaptability to differences in culture, gender, religion, nationality, and age; commitment to gender equality;

• Commitment to continuous learning: initiative and willingness to acquire new skills and stay informed of developments in the field of expertise; ability to adapt to changes in the work environment; • Planning and organization: strong organizational and problem-solving skills; ability to manage a high workload within deadlines; Ability to prioritize, plan, coordinate, and monitor one’s own work; • Communication: excellent oral and written communication skills; ability to write clear and concise reports; ability to present, argue, and defend recommendations; ability to communicate with stakeholders from diverse backgrounds;

• Flexibility:Adaptability and ability to live and work in challenging, isolated and potentially dangerous environments, involving basic living conditions; willingness to relocate and be redeployed if necessary; • Commitment to volunteering: adherence to the principles of solidarity, compassion, reciprocity and self-reliance, as well as to UNICEF’s mission and vision and the core values ​​of the United Nations.

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